1. Introduction

Dappi ("we," "our," or "us") operates the Dappi platform, a vibe coding frontend for Snowflake that enables users to build data applications using natural language. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this policy carefully. By accessing or using Dappi, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

Account Information: Email address, password (encrypted), and any profile information you choose to provide.
Snowflake Credentials: Connection details you provide to connect your Snowflake account, including account identifiers, usernames, and authentication credentials. These are encrypted at rest and in transit.
Application Data: Natural language prompts, queries, and configurations you create within the platform.
Communications: Information you provide when contacting us for support or feedback.
Payment Information: If you subscribe to a paid plan, payment processing is handled by third-party processors. We do not store complete credit card numbers.

2.2 Information Collected Automatically

Usage Data: Information about how you interact with our service, including features used, actions taken, and time spent.
Device Information: Browser type, operating system, device identifiers, and IP address.
Log Data: Server logs that may include IP addresses, access times, pages viewed, and referring URLs.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to maintain sessions and improve user experience.

2.3 Information from Third Parties

Snowflake Metadata: When you connect your Snowflake account, we may access database schemas, table structures, and metadata necessary to provide our service. We do not access or store your actual data within Snowflake tables unless explicitly required to execute queries you initiate.
Authentication Providers: If you use third-party authentication, we receive basic profile information from those providers.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our service
Process and execute your natural language queries against your Snowflake data
Improve, personalize, and expand our service
Understand and analyze how you use our service
Develop new products, services, features, and functionality
Communicate with you for customer service, updates, and marketing (with your consent)
Process transactions and send related information
Detect, prevent, and address technical issues, fraud, and security concerns
Comply with legal obligations

4. Data Processing and AI

Dappi uses artificial intelligence to interpret your natural language prompts and generate appropriate database queries. When you use our service:

Your prompts may be processed by AI systems to generate queries
We may use aggregated, anonymized usage patterns to improve our AI models
Your actual Snowflake data is not used to train AI models without explicit consent
Query results are transmitted directly to your browser and are not stored by us except as necessary for caching and performance

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing), subject to confidentiality obligations.
Legal Requirements: When required by law, subpoena, court order, or governmental regulation.
Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users or others.
Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as a business asset.
With Your Consent: When you have given us explicit permission to share your information.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit (TLS/SSL) and at rest
Secure credential storage using industry-standard encryption
Regular security assessments and monitoring
Access controls and authentication requirements
Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Upon account deletion, we will delete or anonymize your personal information within 90 days, except where retention is required by law or for legitimate business purposes.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a portable format
Objection: Object to certain processing of your information
Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at hello@getdappi.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. By using our service, you consent to the transfer of your information to the United States and other jurisdictions where we operate. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

11. Third-Party Links and Services

Our service may contain links to third-party websites or integrate with third-party services (such as Snowflake). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We may also notify you via email for significant changes. Your continued use of the service after such modifications constitutes your acknowledgment and acceptance of the modified Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: hello@getdappi.com